Data Protection Complaints Procedure

At H2O Vend Ltd, we are committed to protecting your personal information and complying with UK data protection legislation.

If you are unhappy with the way we have collected, used, stored or otherwise handled your personal data, you have the right to make a complaint.

How to Make a Complaint

You can contact us using any of the methods below:

Email: info@h2ovend.co.uk

Post:
Data Protection Complaints
H2O Vend Ltd
The Depot
Magdalen Road
Tilney St Lawrence
King's Lynn
Norfolk
PE34 4RG

Telephone: 01945 881263

To help us investigate your complaint, please provide:

  • Your name and contact details

  • A description of your concern

  • Relevant dates and supporting information where available

What Happens Next?

Once we receive your complaint, we will:

  • Acknowledge it within 30 days

  • Investigate the matter promptly

  • Keep you informed where appropriate

  • Provide our findings and any actions taken without undue delay

If You Are Not Satisfied

If you remain unhappy with our response, you have the right to contact the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.

Website: www.ico.org.uk
Telephone: 0303 123 1113

We encourage you to contact us first so that we have the opportunity to investigate and resolve your concerns.

H2O Vend Ltd
Company Registration Number: 04587169